Privacy Policy of AviaryMinds AI

AviaryMinds AI is committed to protecting the privacy of seniors and retirees who use our specialised AI literacy courses, workshops on digital tools, personal AI assistant training, and online safety services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online platform or utilise our services.

Information We Collect

We collect various types of information to provide and improve our services to you.

1. Personal Data You Provide Voluntarily

• Contact Information: When you register for a course, workshop, or training, we may collect your name, email address, phone number, and physical billing address.
• Demographic Information: To tailor our educational content effectively for seniors, we might ask for your age range or other relevant demographic details where appropriate and with explicit consent.
• Payment Information: For paid courses or services, we collect payment details such as credit card information. However, this is primarily processed through secure third-party payment gateways, and we do not store sensitive payment card details on our servers.
• Communications: Any information you provide when communicating with us via email or other channels, including feedback, inquiries, and customer support requests.

2. Information Collected Automatically

• Usage Data: We automatically collect information about how you interact with our site, such as pages visited, time spent on pages, and the sequence of pages visited. This helps us understand user behaviour and improve course delivery.
• Device Information: Information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Your Information

The information we collect is used to provide, maintain, and improve our services, as well as to communicate with you.

• To provide and manage our educational services, including enrolling you in courses, delivering content, and facilitating workshops related to AI literacy and digital tools for seniors.
• To personalise your experience on our platform by tailoring course recommendations and content to your interests and learning pace, always with your consent.
• To process transactions for courses and workshops and to send you related information, including purchase confirmations and invoices.
• To communicate with you about your account, services, updates, security alerts, and administrative messages.
• To improve our online platform, courses, and services by analysing usage trends and feedback to enhance content quality and user experience.
• For security purposes, such as detecting and preventing fraud and unauthorised access to our services.
• To comply with legal obligations and enforce our terms and conditions.

How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users (e.g., payment processors, hosting providers, analytics services). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Security

We are committed to ensuring the security of your personal data. We implement a variety of security measures, including technical and organisational safeguards, to protect your data from unauthorised access, alteration, disclosure, or destruction. We regularly review our security practices to consider new technologies and methods.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our online platform, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us:

• By mail: Pasir Panjang Drive 5, Singapore, 117502, Singapore